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Hey FaceTory Fam! 

We ask for your understanding during this pandemic as we’re trying to safely deliver your packages to you as fast as possible! Our team members’ health and safety is of our utmost importance, so we’ve been taking safety measures in our fulfillment center which may lead to some delays in shipping. 

Orders will be shipped out within 48-72 hours after confirmation. Furthermore, our delivery carriers are also experiencing delays and cannot guarantee expedited delivery times. So please check the tracking number related to your order to check its whereabouts! 

If you have any further questions, please reach out to us at and we’ll be sure to assist you! :) 

We truly apologize for the inconvenience and again, we appreciate your understanding during these times. 
Stay safe and just keep glowing!